Privacy policy Richmond Events AG
This privacy policy contains information about data processing when you visit the website of Richmond Events AG (www.richmondevents.ch) or if you enter into a contractual relationship with Richmond Events AG.
This privacy policy will be updated on a regular basis, especially whenever the data protection regulations change.
Our services are intended for Swiss customers. Your data is processed under Swiss law. Where necessary, we also adhere to the European General Data Protection Regulation (GDPR).
1. Responsible
Richmond Events AG
Güterstrasse 144
4053 Basel, Switzerland
privacy@richmondevents.com
2. Collection and processing of personal data
We collect several types of information for various purposes to provide and improve our service to you. We collect your personal data where you (have to) provide information, for example, when contact us via e-mail, filling out the contact form and/or contract, creating the user account or ordering.
Personal data include:
Contact details (name, address, mail, phone number, etc.)
Social Security Information and family relations (employees only)
Business information (work experience, job position etc.)
Username and password
Purchase and transaction data
Payment information
Customer service information
IP address
We process personal data at the time of collection.
3. Purpose of data processing
Your personal data are collected for the explicitly agreed, indicated or obvious purposes. Furthermore, the required processing of personal data is carried out in order to protect our own or third parties’ legitimate interests, unless the fundamental freedoms and rights and interests of the data subject prevail. Legitimate interests particularly include our business interest to provide our website, information security, the enforcement of our own legal claims and compliance with legal requirements. Processing is also carried out for the purpose of fulfilling a contract with the person concerned as well as for the implementation of corresponding pre-contractual measures.
4. Safety, deletion and storage period
We take appropriate precautions to ensure a level of protection appropriate to the risk involved in processing your personal data. To this end, we implement organisational, technical and administrative measures to protect the personal data covered by this declaration from unauthorised access, destruction, loss, alteration or misuse. However, we must point out that no data transmission or storage system is completely secure.
Your personal data will be deleted or blocked as soon as the purpose of the storage no longer applies. Storage may take place beyond this if provided for by Swiss, European or other relevant legislation. Data will also be blocked or deleted if a storage period prescribed by the aforementioned norms expires, unless there is a need to continue storing the data for the conclusion or fulfilment of a contract.
5. Data-sharing with third parties
Richmond Events AG will only share your data with third parties if you give your express consent, if a statutory obligation or permit exists, if the disclosure is necessary to file, exercise or defend against legal claims or if the disclosure of data is necessary for the execution of a contractual relationship with you.
6. Third party services
We may contract third party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related actions (such as payment transactions) or assist us in analysing how our service is used.
These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use them for any other purpose.
7. Website
Our website is hosted on servers in the USA by our external service provider Netlify based in San Francisco, USA (the host). Netlify is certified under the Data Privacy Framework. Thus Netlify comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF and the Swiss-U.S. Data Privacy Framework The personal data collected on this website (IP address) is stored on the host's servers. Our host will only process your data to the extent necessary to carry out its duties, and will follow our instructions with regard to the data.
Cookies
This website uses cookies. Cookies are small text files that are stored in your browser when you visit the website. Cookies are used to maintain the security of the website, to measure system effectiveness and to optimise your user experience. Cookies can be used to track your movements and actions on this website.
You can configure cookies on your device in your browser settings. Please note that if you deactivate cookies entirely, you might be unable to use all of the features of this website.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google in the USA. The information generated by a cookie about your use of this website is normally sent to a Google server in the USA and stored there. Google will use this information for the purposes of evaluating your use of the website, compiling reports on website activity for the website operators and providing other services relating to website activity and internet usage. Additionally, Google can transmit this information to third parties where prescribed by law or if the third parties process data on behalf of Google. With Google Analytics 4, no IP addresses are logged or stored during data collection. In Analytics 4, all IP addresses collected from users in the EU (including Switzerland) are deleted before they are recorded via EU domains and servers. You can change the settings in your browser to prevent the installation of the cookies. Click here for more detailed information and the privacy policy from Google Analytics:
https://support.google.com/analytics/topic/2919631?hl=en&ref_topic=1008008&sjid=14709098283424026005-EU
Google Maps
This website uses Google Maps to display interactive maps and provide directions. Google Maps is a map service provided by Google in the USA. When you use Google Maps, information about your use of this website, including your IP address and the (starting) location or address you enter in the route planner, can be sent to Google in the USA. When you visit this website, your browser will establish a direct connection with the Google servers. Google sends the map content to your browser directly, which then embeds it in the website. You can change the settings in your browser to prevent the transfer of data. Click here for more detailed information and the privacy policy of Google Maps:
https://maps.google.com/intl/en-US/policies/privacy/archive/20171002/
Social media plugins
Our website uses social media plugins to recommend and share our activities on the social networks. Each provider is responsible for operating its plugin in compliance with the data protection regulations. Data is only transferred to these providers if you are logged into your user account on that platform. We have no control over or access to cookies installed by the providers of social networks. For this reason, please refer to the privacy policies of the corresponding providers. This website uses the following plugins:
Click here for more detailed information and the privacy policy: https://www.linkedin.com/legal/privacy-policy
YouTube
Click here for more detailed information and the privacy policy: https://policies.google.com/privacy?hl=en
Instagram
Click here for more detailed information and the privacy policy:
https://privacycenter.instagram.com/policy
Tiktok
Click here for more detailed information and the privacy policy:
https://www.tiktok.com/legal/page/eea/privacy-policy/de
8. Data security
We and/or our service providers have implemented technical and organisational measures designed to ensure the best possible level of data security. These are reviewed on a regular basis and updated in keeping with technological advancements. However, due to the structure of the internet, it can transpire that data is disclosed to third parties unlawfully. We bear no responsibility for this and have no technical control over it.
9. Your rights
As a data subject, you have the following rights in connection with data processing:
The right to access information, right of rectification, erasure, or restriction of processing, right to object, right to data portability and the right to lodge a complaint with a supervisory authority.
If you have any questions or suggestions, please contact privacy@richmondevents.com.
September 2024